AVAFX.COM - Becareful with them
if you are AVAFX.com or paypal.com personnels and read this posting, you can put ur comments here.
What i told below was truth and i will respond of any person/company whom asking this case.
on 18 march 2008, I do first registration on web avafx and send usd100 by paypal.
At Website avafx explain that payment using paypal will be processed in 24 hours.
After deposit, from 18 until 20 I always checked my avafx account (name as xlprox) but nothing credit to my avafx account.
From 20 until 25 i start complained through avafx chat, talk to minako, paul, adam, laura.
They only say "please wait shortly.."
Because too long waiting, at 26 march, i send cancellation to adam@avafx. Afterwards the personnel named adam respond me "Cancel deposit will be processed in 24 hours"
USD100 was small money but no more returning until now
Then i have crazy things with paypal, A big company should not develop funny "resolution center".
I create ticket using resolution center at 26 march, explain detail what i had on avafx. Ticket shown "need 15 working days to process, i have to wait merchant responds".
At 15 april, i found ticket was closed. reasons:"This Dispute has timed out".
I try reopen ticket or create new one. It was rejected cause of reporting same transaction id.
Paypal recorded transaction no :
Transaction ID: 4PA87991YY305163R
Non-receipt - Case ID: PP-445-320-804
Very difficult to complain paypal. What they said of resolution center, it never really help.
Because of first outlook and bad nightmare of playing forex, i never have bravery to deposit money again to forex company.
all visitors, I need your comments.
Please share your experience if had problem with those 2 company.
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